Help & Guidance
Frequently Asked Questions
Clear, direct answers regarding equipment selection, fitment, and our athlete-first policies.
How do I determine the correct football helmet size?
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Wrap a flexible measuring tape around the head roughly 1 inch above the eyebrows. Compare circumference to the helmet manufacturer chart (Small: 19.5"–21.5", Medium: 21.5"–23", Large: 23"–24.5"). A proper helmet fits snug without uncomfortable pressure points, resting 1 inch above the eyebrow line.
What is the difference between Skill and All-Purpose shoulderpads?
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Skill pads (QBs, WRs, DBs) feature shorter arches, narrower epaulets, and lower profile padding to maximize arm extension and throwing rotation. All-Purpose and Linemen pads feature heavier sternum plates and larger arch chambers for repeated interior collisions.
How fast will my equipment order be dispatched?
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Orders placed before 2:00 PM EST ship the same business day. Delivery nationwide typically takes 3 to 5 business days via insured tracked courier. Free shipping is automatically applied on all orders over $100.
What is Vault Football's 14-day return and exchange policy?
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We offer 14-day hassle-free returns and size exchanges. If your helmet, pad, or girdle does not fit comfortably, return it in original condition with packaging for a complete refund or immediate size replacement.
How do I determine the correct football helmet size?
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Wrap a flexible measuring tape around the head roughly 1 inch above the eyebrows. Compare circumference to the helmet manufacturer chart. A proper helmet fits snug without painful pressure points.
Are receiver gloves legal for high school and NCAA leagues?
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Yes! All gloves stocked at Vault Football meet NFHS and NCAA competition specifications with approved silicon palm grip formulation.
How fast will my equipment order be dispatched?
▾
Orders placed before 2:00 PM EST ship the same business day. Delivery nationwide typically takes 3 to 5 business days via insured tracked courier. Free shipping applies to orders over $100.
What is Vault Football's 14-day return and exchange policy?
▾
We offer 14-day hassle-free returns and size exchanges. Return in original condition with packaging for a complete refund or immediate size replacement.
Still have questions?
Our gear specialists are available 6 days a week to guide your equipment selection.
Contact Gear Specialist